The Formation of a Tourist Destination's Image via Information Sources: The Moderating Effect of Culture

Dolores M. Frías, Miguel A. Rodríguez, J. Alberto Castañeda, Carmen M. Sabiote, Dimitrios Buhalis

Research output: Contribution to journalArticlepeer-review

84 Scopus citations

Abstract

The present study aims to outline the growing importance of culture in the field of tourism. More specifically, it highlights culture as a moderating variable in pre-visit tourist destination image formation, through the information sources utilized by the tourist in the selection of a holiday destination (that is, travel agencies alone vs. travel agencies together with the Internet). For this purpose primary research used a multicultural sample of 371 tourists from different European countries. The results show that the formation of a destination's pre-visit image amongst tourists, based on the information sources they use, is moderated by the level of uncertainty-avoidance of their national cultures.

Original languageEnglish
Pages (from-to)437-450
Number of pages14
JournalInternational Journal of Tourism Research
Volume14
Issue number5
DOIs
StatePublished - Sep 2012
Externally publishedYes

Keywords

  • Culture
  • Destination image
  • Internet
  • Travel agency
  • Uncertainty avoidance

Fingerprint

Dive into the research topics of 'The Formation of a Tourist Destination's Image via Information Sources: The Moderating Effect of Culture'. Together they form a unique fingerprint.

Cite this