Tales from the trenches: Can user support tools make a difference?

Doug James, Robert McLay, Si Liu, R. Todd Evans, William L. Barth, Antia Lamas-Linares, Reuben Budiardja, Mark Fahey

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

4 Scopus citations

Abstract

Those participating in HUST '15 appreciate the potential value of high quality tools and technologies intended to en-hance the user experience on large-scale computers. Given the changing landscape of large-scale computing, they likely also feel a renewed sense of urgency associated with the emerging needs of an increasingly diverse user base. Do user support tools, however, really make a difierence for users and those who support them? Are they making a difierence now? This paper is one response to these questions: it de-scribes five brief case studies in which the authors employed software tools to help address problems and issues associ-ated with users' needs on the Stampede supercomputer at the Texas Advanced Computing Center. The paper high-lights the authors' thoughts on their experiences, including a few deliberately provocative assertions intended to invite reection and discussion.

Original languageEnglish
Title of host publicationProceedings of HUST 2015
Subtitle of host publication2nd International Workshop on HPC User Support Tools - Held in conjunction with SC 2015: The International Conference for High Performance Computing, Networking, Storage and Analysis
PublisherAssociation for Computing Machinery, Inc
ISBN (Electronic)9781450340007
DOIs
StatePublished - Nov 15 2015
Externally publishedYes
Event2nd International Workshop on HPC User Support Tools, HUST 2015 - Austin, United States
Duration: Nov 15 2015 → …

Publication series

NameProceedings of HUST 2015: 2nd International Workshop on HPC User Support Tools - Held in conjunction with SC 2015: The International Conference for High Performance Computing, Networking, Storage and Analysis

Conference

Conference2nd International Workshop on HPC User Support Tools, HUST 2015
Country/TerritoryUnited States
CityAustin
Period11/15/15 → …

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