BestChoice SRM: A simple and practical supplier relationship management system for e-procurement

Dongjoo Lee, Seungseok Kang, Sang Keun Lee, Young Gon Kim, Sang Goo Lee

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Supplier relationship management (SRM) is an important contributor to a company's efficiency and credibility. Although several ways are used to provide SRM functionality, these are often not easily integrated with existing procurement systems. We designed and implemented a practical SRM system called BestChoice SRM and present its design and architecture. It has the core functionality of SRM with the simple adaptability of BestChoice which is a decision support system for evaluating suppliers with the aid of visualized analysis. It allows seamless integration with existing systems and permits flexible strategy changes as market conditions shift. The key to this flexibility is template-based segmentation. Ease of integration was demonstrated through the installation of BestChoice SRM at a major Korean commercial e-procurement agency.

Original languageEnglish
Title of host publicationProceedings of the 3rd International Workshop on Data Engineering Issues in E-Commerce and Services, DEECS 2007. In conjunction with ACM Conference on Electronic Commerce, EC'07
Pages5-11
Number of pages7
DOIs
StatePublished - 2007
Externally publishedYes
Event3rd International Workshop on Data Engineering Issues in E-Commerce and Services, DEECS 2007 - San Diego, CA, United States
Duration: May 12 2007May 12 2007

Publication series

NameACM International Conference Proceeding Series
Volume236

Conference

Conference3rd International Workshop on Data Engineering Issues in E-Commerce and Services, DEECS 2007
Country/TerritoryUnited States
CitySan Diego, CA
Period05/12/0705/12/07

Keywords

  • Supplier evaluation
  • Supplier relationship management

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